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Refund Policy

Effective date: 27th November, 2021

 

Virtual/Digital Products

Customers will receive a full refund or be allowed an exchange for digital products accessed online and purchased directly from Tech Savvy Creatives if requested within 14 days of purchase.  Digital products which are downloaded, such as eBooks, are not eligible for return or refund.

Physical Products

Tech Savvy Creatives handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of Tech Savvy Creatives.

 

Contact Us

If you have any questions, concerns or complaints about this [[ Insert Policy Name Here ]], please contact us:

  • By email: [email protected]
  • By visiting this page on our website: Contact
  • By mail: Tech Savvy Creatives, 34 Santiago Crescent, Spring Mountain  Qld  4300, Australia